Frequently Asked Questions
Our apartment community falls within the Byron Center School District.
Yes, there is a local public transportation system that operates near our community.
Our apartment community offers free parking spaces for our residents.
Our apartment community has a 24/7 package pickup service through Amazon Hub. This allows our residents to conveniently receive their packages at any time.
LEASING AND RENTING
While appointments are preferred, we also accept walk-ins. We welcome you to come by and visit us at your convenience.
To apply for an apartment, please visit our property website and submit an application online. It's a quick and easy process that allows you to apply from the comfort of your own home. Click here to apply!
Gas, water, sewer and trash services are included in the monthly rent.
You can choose Bloom Broadband as your provider for both Internet and Cable services.
Yes, we offer short-term leases subject to availability and demand.
MAINTENANCE AND REPAIRS
Yes, our community provides on-site maintenance services. We also offer 24-hour emergency maintenance services provided by our technicians who live on-site. This ensures our residents have a comfortable, worry-free living experience.
Submit a work order by using your online Resident Portal to request a repair. For after-hours emergencies, call the office and follow the prompts to our emergency maintenance. Click here to log into your Resident Portal.
You are not required to be present during maintenance visits unless you prefer to be.
Yes, we do provide emergency on-call maintenance services. Our team is available 24/7 to address any urgent issues that may arise. Please don't hesitate to contact the office and follow the prompts to reach our emergency maintenance line.
If you find yourself locked out of your apartment, simply utilize the lockout feature in the SmartRent app or contact SmartRent Support for direct assistance. SmartRent Support can be reached 24/7 at (833) 767-8736 or [email protected]
RULES AND GUIDELINES
Our community offers some buildings that are smoke-free. To learn more about our smoke-free options, please contact the office. We'd be happy to provide you with all the details and help you find the perfect smoke-free apartment that suits your needs based on our current availability.
Certainly! We offer apartment transfer options both within our on-site community and to our sister communities. If you're interested in relocating to a different apartment or community, please reach out to our leasing team, and they will provide you with the necessary information and guide you through the transfer process.
No, we do not permit advertising your apartment home on websites like Airbnb or Vrbo. Our rental agreements strictly prohibit subleasing or short-term rentals through these platforms. If you have any questions about your lease agreement, contact our management team.
MOVING IN AND MOVING OUT
We provide a thorough redecoration process that includes repainting and deep cleaning including carpeted areas, and repairs to ensure a move-in-ready home for our residents. It's part of our commitment to providing the best move-in experience possible.
We encourage our residents to make their apartments feel like home by hanging pictures, mounting TVs, painting walls, or decorating with other personal touches. If you would like to decorate your apartment, please return it to its original condition/color prior to move out.
If you need to break your lease, an Early Termination Fee, which varies based on your lease agreement, is required. This fee is due at the time you give your written move-out notice.
Didn't find an answer?
Our team is always ready to answer your questions.
This apartment complex has been a great place to life. And nice spacious apartments with plenty of closet space and great amenities all around. Haven't had any problems in the 3 years I've lived in the complex. - Verified Resident- ApartmentRatings.com
Byron Lakes is a very safe & friendly community to live in. Their maintenance department is on top of things .Things get done very efficient & professional ! Would recommend BYRON LAKES to anyone .. - Gregory- Google
The entire maintenance & other staff I've dealt with has been absolutely amazing!! Top notch service! - Resident- Google
This is a great place to live. The grounds are beautiful, they are constantly updating and improving the buildings/property. It is very safe to live here. I have lived here for the past year and highly recommend this complex . - Michelle- Google
I've lived here for 12 years. I am completely happy with the office, the maintenance and the security of the complex. They do a good job! - Sally- Google
I lived here for three years before buying a house with my husband and loved it. We always had turkeys and ducks in our back yard. When we got divorced, one of my best decisions was coming back home to Byron Lakes. Now I live on the lake in the very back of the complex in a newly renovated unit, and it is like paradise...The office is helpful, and maintenance gets things taken care of in a timely manner. I just love coming home here every day. It is my sanctuary!... - Sarah- Google
The staff and maintenence crew immediately took care of a small issue I saw, and I haven't even fully moved in yet. NOW that's service! - Scott- Google